Getting to Know Your Customers: Practical Market Research

Market research is used to obtain reliable information about customers, industry trends, competition, and even emerging trends that could affect the future of your organization's products or services. This course will give you an overview of the use and applications of market research. Traditional qualitative and quantitative research techniques and methodologies will be covered, along with online research techniques. To gain practical market research experience, you will participate in an actual market research project and work on several "real world" market research case studies. You will also learn how to use market research results to drive successful product and service design.

Note: Prerequisite: Elements of Marketing.

Course Number: BUSA-40442   Credit: 4 units

This course is part of the following Certificate Program(s):

• Business Management

• Marketing