Anita Boyd has been a technical communicator for over 35 years. Starting as a proofreader for a company that developed hardware and software, she moved up quickly to a position as a technical editor. After several years, Boyd transitioned to a position as a technical writer. She has held technical editing and writing positions in a few industries, but the majority of her work has been focused on documenting user software.
Along the way, Boyd has seen her profession change a great deal. When she started, all editing was marked on hard copy manually, then typeset by a professional typesetter. Today, she works for Qualcomm, applying the principles of Darwin Information Typing Architecture (DITA) and minimalism to highly technical content.
Boyd enjoys collaborating with her engineering teams to refine their knowledge into accurate and concise information that readers can use to achieve their purpose. She holds a bachelor's degree in English and American literature from UC San Diego.