Cindy Lewis is the manager of Learning and Capability for the San Diego County Regional Airport Authority (SDCRAA). With almost 20 years of experience in workplace learning and organizational development she has expertise in performance management, leadership development, strategic workforce planning, change management and customer service. Prior to working for SDCRAA, Lewis worked as a community learning and adjunct instructor for Grossmont Cuyamaca and San Diego Community College Districts. Her corporate experience includes being the San Diego/Arizona regional trainer for Nordstrom. She holds a doctorate in education from a joint program with San Diego State University and the University of San Diego.