Jennifer Hagan brings 30 years of nursing experience and over 12 years in the field of Case Management to her role as an educator in Case Management. Following many years of working as a Case Manager, Jennifer served as a hospital-based clinical specialist and educator in Case Management and in 2016 was elevated to System Clinical Specialist and Educator of Integrated Care Management for Sharp HealthCare. Jennifer received her Master’s Degree in Executive Nurse Leadership from the University of San Diego. She is a member of the American Case Management Association. She has earned the credential of Accredited Case Manager (ACM) and is Nationally Certified as an InterQual Instructor (IQCI). Jennifer has been the lead instructor for UCSD Extension's Case Management program for 3 years and is passionate about sharing her knowledge of this dynamic and rewarding field with students.