Ms. Jessica Ciccone is a seasoned health information management (HIM) professional with more than 10 years of experience in the healthcare industry. She began her career as an accounts specialist for Scripps Healthcare before moving into provider credentialing, healthcare human resources management and revenue cycle management with Vericare in 2005.
During her time with Vericare, Ms. Ciccone led the company’s NPI structure development, and was actively involved in the development of Vericare’s personnel management workflow. Ms. Ciccone went on to obtain her master’s degree in business administration and later obtained a master’s level certification in health information management from the University of Illinois, Chicago.
In 2012, Ms. Ciccone established Health-Med Reimbursement Systems, a successful medical coding, billing and education consulting company focused on the needs of the small practice. In 2013, after completing her HIM degree, she joined Peak Health Solutions as the company’s education and training manager. In her role with Peak, she oversaw Peak’s internal coding staff education initiatives, including the ICD-10 transition preparedness program for approximately 350 inpatient, outpatient and pro-fee coders and auditors.
In 2017, Ms. Ciccone became the director of onboarding and employee engagement at ComplexCare Solutions and has been an Extension instructor since early 2017.