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Case management is one of the fastest growing segments in the healthcare industry, with today’s professional case managers working in a range of healthcare settings including hospitals, private practice, mental health, insurance, workers compensation, and managed care organizations. Whether you are a nurse transitioning to case management, already working in the field, or exploring a new career path, UCSD Extension’s Specialized Certificate in Case Management provides a comprehensive learning experience designed to develop planning, critical thinking, and decision-making skills necessary for the day-to-day challenges in your role as a case manager. 

During the program, Instructors share expert, evidence-based direction and insights into the practice of case management that support critical skill development and increase knowledge through relevant and action-oriented content and activities that all Case Managers should know in a complex managed care system. The Specialized Certificate is ideal preparation for the Certified Case Manager (CCM) and American Case Manager (ACM) designations, as the curriculum is aligned to the content of CCMC and ACMA exams.


NOTE: Winter 2021 classes will be offered via live remote Zoom delivery format due to COVID-19. Zoom class sessions will be held on Saturdays, 8:00 AM to 5:00 PM, from 1/09/21 - 3/20/21, with one class scheduled on Friday, 3/19/21. Students must have a Zoom account to participate.

Certificate Benefits

Students can complete the certificate within one university quarter. This face-to-face course is designed as 9 full day class sessions, plus a case study project presented over one full day; an 11th day is scheduled for presentations when class exceeds 15 students.

Students will learn to:

  • Work collaboratively with the patient, physician, family/significant other, and healthcare provider
  • Encourage clients to self-direct care, self-advocate, and make decisions when appropriate and to the degree possible
  • Promote the optimum allocation of healthcare dollars and maximize efficiency in the use of available resources
  • Maintain cost containment in the provision of services and ensure that services are rendered timely and cost-effectively
  • Designate the expenditure of claims dollars and timely claim determinations

Who should take the certificate?

  • Anyone interested in working in the field of case management can benefit from this certificate program. A nursing degree is not required.
  • Optimized for healthcare professionals: social workers, physical therapists, rehabilitation counselors, utilization review, and physicians.
  • Those looking to move into a new career especially for an RN who has worked on the floor for many years and is seeking a less physically-demanding environment.

Demand and Job Prospects

Hospitals, clinics, home health agencies, rehabilitation facilities, insurance companies, HMOs, long term care facilities, and more, all need case managers. We do not provide job placement services, but because the goal of professional education is to prepare students for employment or advancement, our instructors make a point of discussing placement options in every class.


Industry Certification

The program helps prepare qualified candidates for the Certified Case Manager (CCM) designation through the Commission for Case Manager Certification (

The Program:

  • Number of courses: 1
  • Total units: 9
  • Estimated cost: $1,495
  • Time to Complete: 1 academic quarter
  • Delivery: In class
Military spouses are eligible to use My CAA $4000 scholarship. Apply at MyCAA.

There will be a $95 fee upon acceptance into the program

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There will be a $95 fee upon
acceptance into the program

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