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Proper operations and maintenance (O&M) is critical to preserving the large capital investment that companies and building owners have made in their facilities. Proper O&M can minimize costs and increase profits. This course provides a topical review of O & M concepts and strategies. Topics include work control methods, facility management plans, building system and equipment maintenance, and sustainable practices. The course is designed for those with some facility management experience as well as those who are interested but have little or no experience.

Topics covered include the following:

  • Operational plans
  • Maintenance plans
  • Work control strategies
  • Occupant support and customer service
  • Regulatory environment
  • Indoor environmental health
  • Energy management
  • Trends in sustainable (‘green’) building design, operation, and maintenance


USGBC Continuing Education Hours: This course is approved by GBCI for 27 CE Hour(s) for LEED AP O+M. For more information go to USGBC-Continuing Education.

  • NOTE  prerequisite: Principles of Facilities Management or equivalent knowledge and experience.

  • COURSE NUMBER  BUSA-40681
  • CREDIT  3.00 unit(s)


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