Home /  Courses and Programs / Leadership and Management Essentials

During this trying time, UC San Diego Extension remains committed to helping you achieve your goals. In an effort to help prevent the spread of COVID-19, we have transitioned all of our Spring and Summer courses to an online or hybrid format. Online classes will have pre-recorded lectures each week and guided assignments from the instructor. Hybrid classes are fully online with live virtual class meetings each week using our Zoom conferencing system.

In today’s competitive job market, it’s not only important to have technical skills and expertise, but also strong soft skills. Employers are looking for self-awareness, communication skills, and the ability to work collaboratively among many others.

The Leadership and Management Essentials offerings will help professionals develop the strong leadership and business acumen essential for professionals across all industries. Through engaging half-day workshops, you will be able to implement your learning immediately upon completion.

Webinar Series


These FREE one-hour webinars are designed to provide you with leadership and management tips and tools to navigate today's workplace challenges and pave the path to new opportunities.

The webinars are typically scheduled bi-weekly on Wednesdays at 11:00 a.m. PST.

  • Convenient morning sessions
  • Webinars are designed to address current leadership and management issues in today's workplace
  • Speakers are leading industry practitioners
  • All webinars are FREE of charge!

Upcoming Webinars:

Leading Change Insightfully

Wednesday, June 3; 11:00 a.m. - 12:00 p.m. PST

Customer Retention Strategies to Sustain and Grow Your Business

Thursday, June 11; 11:00 a.m. - 12:00 p.m. PST

Resolving Conflict During Times of Change

Wednesday, June 17; 11:00 a.m. - 12:00 p.m. PST

Leadership Disrupted: New Ways for the New Normal

Wednesday, June 24; 11:00 a.m. - 12:00 p.m. PST

Emotional Intelligence in a Distracted Environment

Wednesday, July 15; 11:00 a.m. - 12:00 p.m. PST

Building Leadership Resilience to Overcome Stress

Wednesday, July 29; 11:00 a.m. - 12:00 p.m. PST


Past Webinars:

Impactful Presentations in a Remote World

4-Hour Workshops


These half-day leadership workshops are designed to give your career a competitive edge.  Understanding various skills - from self-awareness, to communication style, to presentation skills – enhances your business acumen and helps you gain a competitive edge.

  • Convenient morning sessions
  • The sessions are designed to develop the professional skills sought after in today's workplace
  • Speakers are leading industry practitioners

Upcoming 2020 Workshops:

Impactful Presentations: From Preparation to Delivery

Friday, July 17; 9:00 a.m. - 12:00 p.m. (Live Online)

Being able to deliver a presentation that captures the audience’s attention and clearly conveys the speaker’s intended message is a valuable and critical skill in today’s workplace. Success depends on taking key steps to design a presentation that engages and connects people with ideas, concepts, products, services, or solutions. This training explores and addresses the challenges of planning, designing and providing “Impactful Presentations”; introduces strategies to authentically connect and engage customers, clients, employees, staffs, and teams whether presenting live or in a virtual setting; and offers strategies, tips, and tactics to enhance and design presentations that deliver.


Artful Negotiation to Build Valuable Partnerships

Proficient negotiation skills are one of the most valuable attributes a business professional can have. It’s necessary to learn different tactics to execute throughout various settings in order to build valuable partnerships in which both parties are satisfied with the final outcome. In this half-day workshop, the key to negotiation will be revealed through examples of the most proven techniques and demonstrated throughout engaging exercises. The core elements of negotiation will be put into practice, covering winning strategies and bargaining techniques to overcome barriers.

Building an Innovative Culture: The Competitive Advantage

What do innovation, possibility thinking and culture have in common? They are critical to success in today’s complex work environment. In this interactive half-day workshop, understand the personal and organization change process required to proactively build a highly desired innovative culture. Discover how to capture and implement ideas to contribute to this type of environment through various tools and tips. Case studies will emphasize how this works in various organizations.

Dealing with Conflict: Fostering Cooperation Despite Adversity

Breaking through conflict is necessary in order for leaders to keep team members on track. This half-day workshop invites professionals to learn how to power through disagreements by getting to the root of the real issues and turn negative energy into action to successfully help players work together to accomplish goals. You will uncover reaction to adversaries and how to modify personal or team behaviors to align more with the vision of the organization, creating an authentic and compassionate culture.

Effective and Strategic Goal Planning: Achieving the Extraordinary

This interactive workshop will help you discover your "Why," your values and aspirations. Before learning about strategic goal setting, participants will have an opportunity to assess the areas they want to work on and determine what success would look like. This session will have an overview of how to plan for success, how to track your time and ways to build new positive habits to maintain traction toward your goals.

Influence with Purpose: Successful Techniques for Leaders

When leadership opportunities arise, there isn’t necessarily a group of people who are ready to follow your lead. They must mobilize people around a vision and inspire them. This requires a variety of influencing approaches, including social and emotional. In this half-day workshop, attendees will learn how to develop an influencing plan and use effective techniques. You will then have the opportunity to practice these techniques and apply them to various scenarios.

Interpersonal Communication Skills: Building Strong Relationships

This workshop will give you an overview of interpersonal communication skills essential to success.  You'll learn about the importance of effective communications and review models of and barriers to communication in a diverse work force. You'll will also get insight into non-verbal messages and practice active listening.

Recognizing and Managing Unconscious Bias

Unconscious biases (also called implicit biases) are social stereotypes about certain groups of people that individuals form outside their own conscious awareness. In English, that means that all humans are wired to function on auto-pilot when needed, and as a result we sometimes make judgments and decisions based on faulty assumptions. While these assumptions are usually harmless, if they go unchecked they can wreak havoc in our decision-making at work. This workshop will not only teach students to identify unconscious biases, but will also provide practical tools to keep those biases from negatively affecting our decisions at work. A number of case studies will be utilized to set the stage for gaining a deeper understanding of how unconscious biases most often taint our decision-making, and they will also be used as a roadmap for implementing practical and easy-to-implement solutions to keep bias out of our decision-making processes. 

Team Inspiration Techniques: Creating the Collaborative Spirit

Think you know how to lead your team? True leaders can often be hidden gems quietly fulfilling a variety of roles that keep processes running smoothly while also building up other team members to achieve goals. Mining out these qualities in order for the business to shine brighter is key and something that can be accomplished by learning the proven leadership and facilitation methods offered within this half-day workshop. Topics include everything from effective leadership styles to ways to become the “ideal” leader.

The Power of Emotional Intelligence: Improving your Professional Relationships

Emotional Intelligence (EQ) is an important skillset for anyone who wants to maximize his or her potential as an excellent leader. A strong EQ is vital for individual and group success in today’s work environment. EQ is proven to be a key indicator of success in group or team environments. In this half-day workshop, you will understand the various elements of EQ and discover the blind spots that may be preventing you from being an effective leader.


Contact Us

Darlene Hammon
(858) 534-9151

From the Blog