Home /  Courses And Programs / UX Metrics Workshop: How to Use UX Metrics to Produce Reliable and Actionable Business Results


This UX Metrics workshop is an overview of how to collect, analyze, interpret and present user experience metrics. We will discuss how to choose the right metrics for various situations or applications. The attendees will also learn how to use the metrics to produce reliable and actionable results. It gives the guidelines for analyzing metrics and provides examples of how to present the collected metrics to others. The goal of this workshop is to show how user experience (UX) metrics can be a powerful tool for evaluating and improving the design of any product.
 
The UX metrics can be used for any type of product utilizing any type of technology. For example, task success and satisfaction are equally valid whether you evaluate a website, a medical devise or appliance.
 
This workshop takes a practical approach with an emphasis on the analysis being directly applicable to everyone’s job.
 
In the workshop, you will:

  • Gain an understanding of how the user experience is defined and the value of measuring it

  • Learn how to use UX metrics as a tool for evaluating and improving the design of any product

  • Be able to choose the right metrics for each situation or application

  • Learn how to use the metrics to produce reliable and actionable results

  • Understand the guidelines for analyzing a range of metrics

  • How to present the collected metrics to others

  • Learn the general types of UX metrics as well as when to use them

  • Understand the use of UX metrics in different types of organizations as well as how to use these metrics within the organization


  • COURSE NUMBER  CSE-80010
  • CREDIT  0.00 unit(s)


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