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Case Management

Specialized Certificate

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About the Case Management Program

Case management is one of the fastest growing segments in the healthcare industry, with today’s professional case managers working in a range of healthcare settings including hospitals, private practice, mental health, insurance, workers compensation, and managed care organizations. Whether you are a nurse transitioning to case management, already working in the field, or exploring a new career path, UCSD Extension’s Specialized Certificate in Case Management provides a comprehensive learning experience designed to develop planning, critical thinking, and decision-making skills necessary for the day-to-day challenges in your role as a case manager.

During the program, Instructors share expert, evidence-based direction and insights into the practice of case management that support critical skill development and increase knowledge through relevant and action-oriented content and activities that all Case Managers should know in a complex managed care system. The Specialized Certificate is ideal preparation for the Certified Case Manager (CCM) and American Case Manager (ACM) designations, as the curriculum is aligned to the content of CCMC and ACMA exams.

Due to popular demand, the course will now be offered year-round, during each of the four quarters.

NOTE: Summer 2021 classes will be offered via live Zoom remot e delivery format. Most Zoom class sessions will be hel d on Saturdays,from 7/10/21 - 8/28/21, with three class es scheduled on Fridays: 8/13/21 8/20/21 8/27/21. All classes are from 8:00 AM to 5:00 PM. Students must have access to Zoom to participate.

Students can complete the certificate within one university quarter. This face-to-face course is designed as 9 full day class sessions, plus a case study project presented over one full day; an 11th day is scheduled for presentations when class exceeds 15 students.

Students will learn to:

  • Work collaboratively with the patient, physician, family/significant other, and healthcare provider
  • Encourage clients to self-direct care, self-advocate, and make decisions when appropriate and to the degree possible
  • Promote the optimum allocation of healthcare dollars and maximize efficiency in the use of available resources
  • Maintain cost containment in the provision of services and ensure that services are rendered timely and cost-effectively
  • Designate the expenditure of claims dollars and timely claim determinations
  • Anyone interested in working in the field of case management can benefit from this certificate program. A nursing degree is not required.
  • Optimized for healthcare professionals: social workers, physical therapists, rehabilitation counselors, utilization review, and physicians.
  • Those looking to move into a new career especially for an RN who has worked on the floor for many years and is seeking a less physically-demanding environment.
Format: In-Person

Estimated Cost: $1,495

Duration: 1 academic quarter

Contact
Department
Healthcare & Behavioral Sciences
Phone
858-534-9261
Email
unexhealthcare@ucsd.edu

Courses

Delivery Method
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  • Live Online
  • In-Person
  • Online
  • Hybrid

Case Management IntensiveFPM-40226

Units: 9.00

$1,595-$1,695

Case managers are needed in all areas of healthcare delivery when meeting the needs of patients and families. Healthcare professionals (RNs, MDs, RT, LVN, social workers) are eligible to become certif...

Upcoming Start Dates:
Typically Offered:

Fall, Winter, Spring, Summer

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Demand and Job Prospects

Hospitals, clinics, home health agencies, rehabilitation facilities, insurance companies, HMOs, long term care facilities, and more, all need case managers. We do not provide job placement services, but because the goal of professional education is to prepare students for employment or advancement, our instructors make a point of discussing placement options in every class.

Industry Certification

The program helps prepare qualified candidates for the Certified Case Manager (CCM) designation through the Commission for Case Manager Certification (ccmcertification.org).

Conditions for Admission

Please see the application for specific admission requirements for this program. Although a college degree or professional experience in the field are not required, applicants with such experience may receive preference for admission when program capacity is limited.

Industry Requirements

The program helps prepare qualified candidates for the Certified Case Manager (CCM) designation through the Commission for Case Manager Certification (ccmcertification.org).

Special Notes

Now offered year-round, in Winter, Spring, Summer, and Fall quarters. For schedule, please contact Debbie Ortuño at dortuno@ucsd.edu

Military spouses are eligible to use My CAA $4000 scholarship. Apply at MyCAA.
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Related Documents

Frequently Asked Questions

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What is case management?

The Commission for Case Manager Certification (CCMC) defines case management as: “a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcomes.” (www.ccmcertification.org)

How long is the program?

The certificate program can be completed within one university quarter.  A typical schedule will be 8 - 9 consecutive Saturdays, 8 a.m. to 5 p.m. each day. (see when and where is it offered below). On the first day, students are assigned a case study on which they will work for the duration of the program. This case study will be presented on the last day and a half of class; the final grade in the class is based on this project. Students can expect to spend a minimum of 18 hours outside of class working on this case study project.

When and where is it offered?

This intensive-format course is now offered year round, during each of the four quarters.Classes are from 8 a.m. to 5 p.m., usually on Saturdays but occassionally a Friday class is scheduled. Please check each quarter's class meeting schedule at the time of enrollment for specfic dates. Class location is in our University City Center, 6256 Greenwich Drive, San Diego, CA 92121. You may call the center for  directions at 858-534-9999. 

Who can attend? Do I have to be a nurse/RN?

Enrollment is open to anyone with an interest in working in the field of case management; a
nursing degree is not required. That said, the course is optimized for healthcare professionals: social workers, physical therapists, rehabilitation counselors, utilization review and physicians can
move into new careers in case management. Of course, a career in case management can be seen as natural progression for an RN after many years on the floor, who now needs a less physically-demanding environment.

Where are the jobs? Will you place me in a job?

Hospitals, clinics, home health agencies, rehabilitation facilities, insurance companies, HMOs, long
term care facilities, and more, all need case managers. We do not provide job placement services, but because the goal of professional education is to prepare students for employment or advancement, our
instructors make a point of discussing placement options in every class.

What is the difference between a certificate and certification?

The Specialized Certificate documents your 90 hour course of study, focusing on relevant and applicable job knowledge. A student can earn the certificate with no job experience, and indeed, many people take the course in order to find first time employment as a case manager. Upon successful completion of the course, students will receive the certificate. Certification (as a CCM, for example) comes from taking and passing a proctored exam such asoffered through the CCMC (Commission for Case Manager Certification), the prerequisite for which is a minimum level of on-the-job experience. This is the method to receive “CCM” designation; please visit the CCMC website at www.ccmcertification.org for details.

Is there a required textbook for this class?

Yes.

  • Case Management: A Practical Guide for Education and Practice, Fourth Edition, by Suzanne K. Powell
  • Hussein A. Tahan, ISBN-13: 978-1496384256.

Students may purchase the text via the UC San Diego Bookstore or Amazon.com (no tax, free shipping).

How much does the program cost?

The Case Management Intensive course is $1,495. The Certificate Fee is $95. The required textbook is about $60- $80 (if ordered through Amazon—see "Is there a required textbook for this class?").
 

How do I enroll?

You may enroll by phone by calling 858-534-3400 (Monday through Thursday 8 a.m. to 9 p.m., Friday 8 a.m. to 5 p.m., and Saturday 8 a.m. to noon).

You may also enroll online here. Be sure to have the section ID of the course ready when you call or enroll online; see "How much does the program cost?"

Does enrolling in the Certificate Fee section hold a space for me in the class?

No. You must enroll in the Case Management Intensive course to have a seat in the class.

Is financial assistance available?

UC San Diego Extension facilitates private education loans through UC Approved Lenders. Information on these programs can be found at extension.ucsd.edu/financial. State-Funded Training is available through EDD (Employment Development Dept.); information is on their site: www.edd.ca.gov.

If I have more questions, who may I email or call?

Debbie Ortuño will assist you. Email: dortuno@ucsd.edu. Phone: 858-534-9278. Fax: 858-534-9257.

Advisory Board

Donna Beifus, MPA, BSN, RN, CCM

Chief Administrative Officer, Care Management

Jacobs Medical Center

Ariella Darlington, MSN, RN, CCM

Medical Case Manager

Mariecand David, MSN, RN-BC, PCCN

William Frederick III, MD, PhD

Physician Advisor, Dept. of Care Management

Division of Hospital Medicine, UC San Diego

Jennifer Hagan, MSN, RN, ACM, IQCI

System Clinical Specialist and Nurse Educator

Sharp Healthcare

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This certificate requires an application before taking any courses. There will be a $0 fee to apply to this program. Students will also be required to pay a $95 certificate fee upon enrollment into the program after acceptance. View the complete Certificate Registration and Candidacy Guidelines.