Elicitation Techniques for Business Analysis

The Essentials of Business Analysis course introduced the role of the Business Analyst and surveyed the five domains of business analysis practices. This course delves into three specific and related skills related to business analysis: Elicitation - how to best draw out information from stakeholders and other sources; Documentation – the creation of culminating documents from the requirements collection process and how to best manage them; and Communication - how to communicate requirements in stakeholder-friendly formats. Coursework will include opportunities to learn and practice the following: analysis of reports, facilitation of focus groups, administration of surveys, and creation of prototypes.

Note: Required prerequisite: Completion of Essentials of Business Analysis (BUSA-40882) or permission of the instructor. For additional information contact: bizanalysisprogram@ucsd.edu.
 

Course Number: BUSA-40891
Credit: 2.00 unit(s)
Related Certificate Programs: Business Analysis Tools and Strategies

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6/28/2021 - 8/6/2021

$395

Online

Add To Cart

• SECTION ID:

  157395

• CLASS TYPE:

  Online Asynchronous.
  
  All instruction and course materials delivered and completed online between the published course start and end dates.

• INSTRUCTOR:
  

  Frohnhoefer, Ray, Managing Partner, PPC Group, LLC

  Ray W. Frohnhoefer is an executive with strong project management skills, a methodologist, and a creative inventor and entrepreneur. His key leadership qualities have enabled him to save companies millions of dollars by efficiently making complex decisions and getting things done, even under pressure. His mission is to improve the practice of project management. Frohnhoefer is an active PMI member and volunteer with specialties in project, program and portfolio management; strategic planning; methodology and framework development; requirements and product development; PM maturity assessment; and business process improvement.    

• TEXTBOOKS:

  REQUIRED

  Business Analysis for Practitioners: A Practice Guide 2015
  by Project Management Institute
  ISBN / ASIN: 9781628250695

  the PMI Guide to Business Analysis 4
  by Project Management Institute
  ISBN / ASIN: 9781628251982

  You may purchase textbooks via the UC San Diego Bookstore.

• POLICIES:

  No refunds after: 7/8/2021.
  

• NOTE:

  Enroll before June 28 for a $25 Discount. Enter Code: early25su. For info contact bizanalysisprogram@ucsd.edu

• DATE & LOCATION:

  6/28/2021 - 8/6/2021
  extensioncanvas.ucsd.edu
  You will have access to your course materials on the published start date OR 1 business day after your enrollment is confirmed if you enroll on or after the published start date.