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Managers and professionals are frequently tasked to lead teams to do more work with fewer resources, to champion new changes amid uncertainty, and to resolve interpersonal conflicts. By learning to grasp key leadership tenets and management best practices, you will be better positioned to manage performance. This course offers skill-building in areas such as: analyzing power dynamics in groups and organizations; communicating effectively; building strategic partnerships; thinking critically; identifying ethical dilemmas; and balancing planning, action and evaluation. Additional topics covered will include the art of constructive dialog, leveraging corporate values and culture, and connecting with an organization’s mission. The particular challenges of “managing up” will also be addressed.

Following completion of this course, students will be able to:

  • Learn essential communication skills for managers
  • Create constructive dialogue, even when emotions run high
  • Understand change management techniques that maximize receptivity for others
  • Utilize effective feedback techniques to provide praise and developmental feedback
  • Identify key factors that lead to building win/win strategic partnerships
  • Guide groups to make effective organizational decisions
  • Effectively manage change issues “up” and “down”

This course will provide 27 education hours. To receive Professional Development Units (PDU’s), submit your UCSD transcript to the Project Management Institute (PMI). 

Note: For questions about this course, please contact ProjectManagement@ucsd.edu or call 858-534-8136.

Course Number: BUSA-40859
Credit: 3.00 unit(s)
Related Certificate Programs: Business ManagementProject Management

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